Shipping and Delivery

About shipping:

Once your order is shipped, you will receive the tracking number via e-mail.
The terms and conditions are subject to change without notice.


International Shipping Rates and Export Charges:

All our international orders are shipped using EMS within 1-3 Japan Postal Service's working days.

Shipping Fees

SHIPPING COST: 5,000 YEN FLAT RATE

EXPORT CHARGES: 2,800 YEN/PACKAGE (Only when total spending is over 200,000 YEN)

International shipments to Asia may take up to a week, other countries including Europe and the United States may take up to two weeks.

We do NOT accept any cancellations of international orders.

Shipping and Delivery Services in Japan

Our web shop uses Yamato Transport for all domestic shipping and delivering of orders.
We do NOT ship items to forwarding service company.

Shipping Fees

Domestic shipping fees have a flat rate of ￥700.
※For domestic shipping purchases over ￥10,000, shipping is free.

Shipping Confirmation Email
Customer will receive a shipping confirmation email with the tracking code after the shipping process starts. In the case that customer does not get the shipping email, please check that your email server is not blocking emails from our server [@whyareyouhere.jp].