Returns & Cancellations

Return & Cancellations Policy

We do not accept returns, cancellations, or exchanges on all orders.

We give refunds ONLY for defective or damaged items.
If your product is found to be defective or damaged within 1-3 working days of delivery, you may return the item(s) and get a full refund.
Prior to retuning the item, please let us know your name, product problem, and order information by email.
It is the customer's responsibility to pay for the return shipping of unwanted item.
Our English information page only contains general information, so if you have any further questions, please feel free to contact us at our email:info@whyareyouhere.jp