SHIPPING & DELIVERY
Once your order is shipped, you will receive the tracking number via e-mail.
The terms and conditions are subject to change without notice.
Please note: We do NOT accept any cancellations of international orders.
We do NOT ship items to forwarding service companies/third-party companies.
The terms and conditions are subject to change without notice.
Please note: We do NOT accept any cancellations of international orders.
We do NOT ship items to forwarding service companies/third-party companies.
International Shipping Rates and Export Charges:
All our international orders are shipped via EMS within 1-3 service working days.
International shipments to Asia may take up to one (1) week, other countries including Europe and the United States may take up to two (2) weeks.
All our international orders are shipped via EMS within 1-3 service working days.
International shipments to Asia may take up to one (1) week, other countries including Europe and the United States may take up to two (2) weeks.
[SHIPPING COST]
South Korea/Taiwan/China: 3,000 YEN
Rest of the World: 6,000 YEN
*Please note: Custom duties are not included.
*We may use DHL for shipping in some cases. The shipping fee is a flat rate of 10,000 yen.
Shipping and Delivery Services in Japan:
Domestic orders are shipped via Yamato Transport.
Domestic orders are shipped via Yamato Transport.
[SHIPPING COST]
Hokkaido/Okinawa: 2,200 YEN
Other Areas: 1,100 YEN FLAT RATE ( Free shipping on purchases over 30,000 YEN. )
*If you choose cash on delivery (COD) as your payment method, a flat COD fee of 440 yen will be added.
*Just so you know, some items, such as those with free shipping, may be shipped using a different carrier.
About the Delivery Address
To prevent fraudulent use of credit cards, we may conduct identity and address verification after an order is placed. We do not ship to temporary addresses such as "forwarding companies," "schools," "hospitals," or "hotels."
To prevent fraudulent use of credit cards, we may conduct identity and address verification after an order is placed. We do not ship to temporary addresses such as "forwarding companies," "schools," "hospitals," or "hotels."
Please note that if we suspect fraudulent activity based on our assessment, we may cancel the order. Thank you for your understanding.
Shipping Confirmation Email:
Customer will receive a shipping confirmation email with the tracking code after the shipping process starts. In the case that the customer does not get the shipping email, please check that your email server is not blocking emails from our server [@whyareyouhere.jp].